The core of POET is comprehensive medication therapy management (MTM) workflow, built by pharmacists for pharmacists. POET tools include a shared action plan, social networks, alerts and r eminders, and educational content provided by customers or third parties. POET’s modular architecture configures to support enterprises innovating with various medication management and medication adherence solutions to reduce hospital readmissions, improve care quality, and lower costs. POET can be combined with our Care in the Cloud and Patient-Centered Medical Home solutions for a unified health and wellness platform.


  • Powerful intelligent workflow design and configuration capabilities for telehealth or face-to-face medication consultation
  • Multiple, synchronized user portals and tools for different communities (pharmacist, prescriber, other clinician, patient, caregiver)
  • Medication profile, reconciliation, adverse issue, and clinical interactions analysis
  • Shared, multi-threaded patient action plans
  • Configurable clinical decision support and real time analytics
  • Personalized alerts and interventions
  • Patented matching technology that can be used to: 1) link pharmacists to prescribers and/or patients and caregivers for trusted relationships, and 2) orchestrate knowledge crowdsourcing
  • Electronic billing and claims processing – CMS 1500 and NCPDP
  • Automated SOAP documentation and templates conforming to CMS Part D Standardized Format
  • Practice scheduling
  • Population management
  • Patient registries
  • Bi-directional integration and interoperability, EMR/EHR/PHR/HIE
  • Multiple secure collaboration tools (video, transcription, mail, chat, IVR)
  • HIPAA- and HITECH-compliant cloud hosting
  • Mobile technology, remote monitoring, and gamification integration via API solution